When building anything for WordPress, there is a lot we do to make products work for you such as account for Multiple versions of PHP, multiple versions of WordPress, millions of different plugin * theme combinations, hundreds of different operating system & server configurations  - we have done that as best as possible with current customer satisfaction at 99%.

When issues arise on an individual basis, we have to look at the demand for the fix - the higher the demand, the faster we will process the fix if it's possible as programming costs run into hundreds of dollars per hour.

We are generally very pleased at the feedback & speed improvements our customers are reporting & will continue to develop this product further with even more clever speed-up features.

As most of you have already seen, we are leading technology in this niche & not sitting back like our competitors.